Athleticleg offers you the a 30 days return policy, which means you can return the product with in 30 days after receiving. But there are few terms and conditions to return which makes you eligible for return.
Basically, your item is as the same condition as you received it, unworn and unused, with tags and in its proper original packing. Also, you need to keep the receipt or payment proof.
To avail the return you need to contact us at firstname.lastname@example.org. If you will be eligible for the return then, we will send you a return shipping label, as well as instructions related to where to send the parcel.
If the parcel sent back to us without contacting us and providing the valid reason will not be accepted. We are always here to assist you at email@example.com.
Kindly try to reach us as soon as possible if you will get to know that any item is defective, wrong item or the damaged one. So, that we can evaluate the issue. As, our priority is customer satisfaction.
Non Refundable/Returnable Items:
It's our primary duty to confirm you that certain types of items are not returnable, like perishable goods (food, flowers, plants), any personalized products that are made on your demands, personal care goods (beauty products). Other than that, we also don't accept returns for hazardous material, flammable liquids or gases. And unfortunately, we can't accept return on sales items.
Exchange on items:
The best way is to avail the exchange will to return that item you already have, and after your return is accepted, you can go on with new purchases.
Estimate processing time:Estimated processing time for the refund is 7 working days. Moreover, it also depends on as soon as parcel reach us. And then, we will inspect that if the refund is approved or not.
We will notify you after receiving your return, and then let you know after inspecting the parcel that if the refund is approved or not. If approved then you'll be refunded through your previous payment method automatically. Please remember it will take some time to refund. So keep with us.